Project Report Presentation
Transcript: "Inclusive & engaging" Secondary Resources Corporate Culture Recommendations Research Problem Ethical considerations: Participants may feel tense with interviewer who is a manager Research will be retained for review, challenges, clarification Keep clear, accurate records, in a secure location Confidential material to stay confidential Findings reported accurately & completely Work of other authors cited Research to comply with ethical principles of integrity, respect for persons, justice, & beneficence Introduction Benowa Tavern 2017 Responses were quite positive & showed a high level of engagement & employee involvement in the workplace Exploratory & Secondary Research Employees observed over a period at different times in different service periods Limitations are those that the researcher cannot control that place restrictions on the research process & possibly the conclusions or recommendations. Primary Resources Ethical Responsibilities Research methods will engage employees at all levels, delving into their thoughts & experiences Crucial to ensure work environment is conducive to successful operation of a venue A successful culture will encourage employees to be engaged, motivated, & contribute Conclusions Responses show generally positive view of the venue, management, & supervisors, procedures & operations References Observations Restricted to trimester timeline Employees guarded as researcher is a manager Restricted by available hours of work Organisational Chart During the research process this is the information found from company-specific information resources & third party sources Behi, R. & Nolan, M. n.d. Ethical issues in research. Available: https://www.researchgate.net/profile/Charles_Weijer/publication/45111693_Ethical_Issues_in_Research/links/0f31753b6b691c9797000000.pdf (accessed 15 October 2017). Benowa Tavern. 2017. Benowa Tavern. Available: https://www.benowatavern.com.au/ (accessed 15 October 2017). Lavinsky, D. 2012. The Employee-Motivation Checklist, Available: https://www.fastcompany.com/3002877/employee-motivation-checklist (accessed 15 October 2017). Yusof, H. S. M., Said, N. S. M., and Ali, S. R. O. 2016. A Study of Organizational Culture and Employee Motivation in Private Sector Company, Journal of Applied Environmental Biological Science , 6(3S), Available: https://www.textroad.com/pdf/JAEBS/J.%20Appl.%20Environ.%20Biol.%20Sci.,%206(3S)50-54,%202016.pdf (accessed 15 October 2017). Questionnaires "Supportive & encouraging" "Staff incentive programs" Business Introduction Textbooks, news articles, journal articles, websites used Academic sources used on: corporate culture origins employee motivation effect of corporate culture on employee motivation ethnography Adapted from Lavinsky 2012 Behi & Nolan n.d. A shared pattern of beliefs & responses to events that becomes deeply rooted in its employees & the way they respond to certain stimulus (Tharp n.d.; Organizational Culture 2007) Without motivation employees become unproductive & inefficient = detrimental to business (Yusof et al 2016 & Contiu et al 2012). Interviews Limitations Research helpful in highlighting employees are generally happy Positive responses to questionnaire & interview shows employees feel engaged & look favourably on co-workers Low staff turnover Relationship between corporate culture and employee motivation is evident in positive responses throughout research process "We are encouraged to get involved in all aspects of the venue..." Everyone involved in the research must be informed & understand why, who will see the report, & who is responsible for actioning recommended changes. Project Report Presentation Primary Research & Data Analysis Owned by ALH Group, part of hospitality industry Located at Benowa, Gold Coast, Queensland Approximately 25 employees Researcher and presenter is an Assistant Manager Research Problem Background For THINK & Benowa Tavern By Jillian Hodgkinson Timeteq - payroll system Staff turnover report Highest turnover in Jan & Feb Not high throughout year Four emloyees left venue Company newsletter - Weekly Update Via email, then printed/displayed Includes: other venues, promotions, feedback, events, WPH&S, compliance Accurate & consistent information dissemination Based on Jim Harvey's speech structures Research Context Benowa Tavern 2017 Revise induction process: immediately to ensure employees are made to feel comfortable in their role, informed of corporate culture, shown how they can engage with role & co-workers Weekly update: company weekly update to be printed weekly & displayed in prominent position for all employees 1-on-1 & group training sessions: for new & current employees Staff incentives revised: offered to all departments at different times & new incentives created Group engagement activities: sessions organised quarterly for employees to get to know each other Observations This presentation will: introduce the research topic & context describe the business &
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